We believe your service contractor should give great service. (Answer the phone 24-7 and show up on time). We believe your service contractor should make you feel safe when they are in your home. (Technicians are drug tested; back-ground checked and have ID badges). We believe your service contractor should focus on you, the home owner. (Our business is residential service work, we don’t do service work because we are not busy and waiting for a bigger job to come along, this is what we do all the time).
We believe your service contractor should treat your home like it was their own and provide you with clean, quality work. (We provide floor savers, shoe covers, uniforms, red carpet for tools to sit on, and there is no tobacco use by our technicians).
We believe your service contractor should follow the national electrical code and do all work legal and safe. (Follow all code rules, point out all problems or possible future problems to customers, and pull a permit when it’s needed by the electrical code).
We believe your service contractor should be up front with all pricing and billing before any work is done. (We have a price guide we call straight forward pricing. We price the job right in front of you, no making prices up in the truck or by where you live or what kind of car you drive.
No work is done before there is a written estimate). We believe that your service contractor should guarantee all work performed and all parts installed. (We give guarantees on all work completed and up to a 10 year guarantee on labor and parts as long as you are a family club member).
We believe that when there is an emergency, customers have a piece of mind knowing they can call us at any time. (We have 24 hour service 7 days a week).