Frequently Asked Questions
When it comes to your electrical needs, we know you have questions—and we’re here to answer them! At Loughlin Electric, we believe in transparency, safety, and top-notch service. Whether you’re facing an electrical emergency, wondering about our safety measures, or curious about our pricing and guarantees, our FAQ page is designed to give you clear, straightforward answers. Below, you’ll find information about our services, coverage areas, and the steps we take to ensure your home stays safe, clean, and powered. If you don’t see your question here, don’t hesitate to reach out—we’re always happy to help!
1. Do You Provide Both Residential and Commercial Services?
Yes, we offer both residential and some light commercial electrical services.
2. What If I Have an Electrical Emergency? How Quickly Can You Respond?
We know electrical emergencies don’t wait. Lucky for you, either do we! We are your 24-hour electrician, meaning we are here to answer your call 24/7. Contact us today if you need emergency assistance with electrical problems! https://www.loughlinelectric.com/emergency-electrical-service/
3. How Do You Ensure My Safety When Technicians Come to My Home?
Your safety is our top priority. All of our technicians are drug tested, background checked, and wear ID badges so you can feel comfortable and secure when they enter your home. All of our technicians have the Technician Seal of Safety, ensuring you’re always getting a true professional when you choose Loughlin.
4. Are You Licensed and Insured?
Yes, Loughlin Electric is licensed and insured. Your safety, comfort and peace of mind are important to us!
5. Do You Offer Any Guarantees On Your Work?
Yes! We stand by our work and the parts we install. We offer guarantees on all completed work and up to a 10-year guarantee on labor and parts for Family Club Members.
6. Do Your Technicians Take Precautions to Keep My Home Clean?
Absolutely! We treat your home as if it were our own. Our technicians wear shoe covers, use floor savers, and place a red carpet down for their tools. Plus, they do not use tobacco while on the job.
7. Do You Charge By The Hour?
No, never. There’s “Hourly Rates” and then there’s Loughlin Electric. Loughlin Electric believes in transparency and fairness, which is why we use flat-rate pricing instead of hourly rates. With flat-rate pricing, you’ll know the cost of the job upfront—no surprises, no hidden fees. Unlike hourly rate companies that may take longer to increase their billable hours, we focus on efficiency and quality. Our experienced electricians get the job done right the first time, at a price you approve before work begins.
https://www.loughlinelectric.com/the-loughlin-difference/
8. What Areas Do You Serve?
We service Southeastern Massachusetts including Attleboro, Blackstone, Foxborough, Franklin, Holliston, Hopedale, Mansfield, Medfield, Medway, Mendon, Milford, Millis, Norfolk, Norton, Norwood, Plainville, Sherborn, Walpole, Wrentham and much more.
9. Do You Have a Maintenance Plan?
Yes! Our Family Club Membership provides exclusive benefits, including extended warranties, priority service, and regular maintenance to keep your home’s electrical system running safely and efficiently.
https://www.loughlinelectric.com/family-club/
10. Do You Follow Electrical Codes and Safety Regulations?
Yes, all of our work is performed according to the National Electrical Code. We follow all safety rules, identify potential issues, and pull permits when required to ensure your electrical system is safe and up to code.